Alain C. Enthoven
by | Jun 14, 2013

In hearings last September, senators lashed out at the Internal Revenue Service, IRS agents testified anonymously behind screens, and TV cameras recorded the plight of citizens cruelly abused by the agency. People who take Congress seriously might have thought that…

by | Jun 7, 2013

While high-tech breakthroughs make business more productive and life more pleasant, progress also has a dark side. Technology designed for benign purposes can be used for ill ones too. The Clinton administration has led the way, acting as if every…

by | May 13, 2008

WellPoint, Cigna, and a number of other major health insurance companies announced last month that they will no longer bear the extra costs of caring for patients harmed by any of nearly a dozen types of preventable medical errors. In…

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