One would wish Mr. Henry's friend well in creating 12 American jobs. One wonders, however, how representative his experience is. The article could have done with a little balance on factors such as:
• Does Toyota receive taxpayer subsidies in order to build factories in the States?
• Does every corporation that sends a customer service job overseas create another one at home, or pay a levy to the IRS for the tax income that the economy's lost?
• Does he provide his Indian guys with a retirement plan, seeing as he doesn't have to pay Social Security?
p>For every incentive and alleged benefit with this practice, there is an equal an opposite disadvantage, and it is not in the interest of the American economy that American earning power be sent overseas at a time of war, with soaring budget deficits. Can't these guys just look beyond profit to the national interest, just for once? br> -- Martin Kelly br> Glasgow, Scotland /p>