The American Spectator

Reader Mail

(Page 4 of 10)

br> Re: John Corry's AT&T Goes Dead : /p>

I had a similar experience a week ago.

I had a WorldCom cell phone, and my year contract was about up. AT&T bought them and I was beginning to think about upgrade options, whatever. Then my cell phone went through the washer.

So I call "customer service" to see about new phone/new contract. After an hour and a half on hold, I dropped the phone and lost the muzak (well, actually classical). After another hour of various tries, culminating in choosing a "business" rather than personal entry, I got through. Canceled the contract.

And went with Verizon two days later.

p>There are severe management problems at AT+T. br> -- Hal Davitt br> Washington, D.C. /p> p> Please tell John Corry that he should contact Verizon for a local telephone and then he can deal with AT&T for long distance service. Or ... just get a cell phone. br> --

topics:
Business, Law, Iraq, Israel, NATO